Coastline Bay Pillow

Name: Coastline Bay Pillow
Brand: Ashley Furniture
SKU: PA784-001
Price: 36.99 USD
Availability: InStock

Ashley Furniture | SKU: PA784-001

$36.99 ~~$47.99~~

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Actual item may be lighter/darker than pictured.

Description

OVERVIEW

Item Name: Coastline Bay Pillow
SKU: PA784-001
Series: Coastline Bay
Brand: Signature Design by Ashley®
Series ID: PA784
UPC: 024052852424

This replacement pillow is made with Nuvella® (solution-dyed polyester) high-performance fabric

DIMENSIONS

Overall Dimensions (Inches): 16"W x 16"D x 7"H
Item Weight (Lbs): 1.19
Unit Width (Inches): 16
Unit Depth (Inches): 16
Unit Height (Inches): 7
Items Per Case: 1
Shipping Weight (Lbs): 3
Carton Depth (Inches): 16.38
Carton Height (Inches): 6.25
Carton Width (Inches): 16.75

SPECIFICATIONS

Color: Multi
Material: Fabric

FEATURES

Delivery

Furnish Express offers free nationwide shipping on all products. The delivery specialists will bring the furniture directly to your curbside. For any questions please call us at (910) 476-5234.

When do we process orders?

We process orders received before 4:00 PM Eastern Time, Monday through Friday. Orders placed after 4:00 PM will be processed the next business day.

How long until my order ships?
It usually takes us 1-2 business days to prepare your order for shipping.

How long is shipping?
Once your order ships, it typically takes 2-3 business days to reach you.

Delivery Requirements

An adult is required to be present to receive and sign for your new furniture upon delivery. From the moment your furniture leaves our warehouse until it arrives at your home, our delivery service is fully insured.

Damage Inspection

At the time of delivery, it is crucial to inspect all items for any damages. Any damages must be documented on the delivery receipt or bill of lading. Delivery insurance will only cover issues listed on the delivery receipt or bill of lading. Furnish Express and the shipping carrier will not be held responsible for any problems not properly noted.

Acceptance of Delivery

Regardless of any damage, defects, missing items, or incorrect items, all items on the order must be accepted and signed for, unless otherwise instructed by Furnish Express. We will address the issue by replacing, refunding, or repairing the item as deemed appropriate. Please ensure you take photographs of any observed damages to serve as evidence.

Protecting Your Home

Prior to delivery, protect your floors and walls, as Furnish Express and the carrier cannot be held responsible for any damage to your personal property.

Missed Delivery Appointments

If a delivery appointment is missed, you may be subject to a delivery attempt fee, estimated at $0.75* per pound. To reschedule your delivery, please inform us at least two days before the planned delivery date to avoid a rescheduling fee.

Preparing for Delivery

On the day of delivery, ensure that the designated area is clear and ready for the delivery. The delivery team is unable to remove old furniture.

*Please note that our customer service department must be informed of any damages within 24 hours of delivery.

Customer Support

Furnish Express

Phone: (910) 476-5234

Email: usfurnishexpress@gmail.com

Physical Address: 225 Dunn Rd, Fayetteville NC 28312

Financing

We offer financing options through Shop Pay and Snap!

Rates from 0% APR or 10-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers affirm.com/licenses.

Do you have any questions about our financing options? Please call or text us at 910-476-5234 and we'll get back to you as soon as possible.

Furnish Express

225 Dunn Rd

Fayetteville, NC 28312

Frequently Asked Questions

1. Where can I find my order number?

After placing your order, a confirmation email will be sent with the order number included.

2. What payment options do you accept?

We accept various secure payment methods to ensure convenience:

Visa
MasterCard
American Express (Amex)
Discover
Diners Club
Elo
JCB
UnionPay
Shop Pay
PayPal
Snap! Lease-to-own
Meta Pay
Google Pay
Apple Pay

3. Do you provide financing?

Yes, we offer a range of financing options through our partners.

4. How can I check if an item is available?

Please reach out to us for up-to-date stock information. Call us at (910) 476-5234 for an estimated time of arrival (ETA).

5. Will you remove my old furniture?

We do not provide removal or disassembly services for old furniture.

6. What should I do with my old furniture?

If your furniture is still usable, consider donating it to a charity. Alternatively, contact your local municipality for disposal options.

7. Will the furniture look exactly like the pictures online?

While we aim to provide accurate images, some factors like lighting may cause variations. We suggest reviewing product details, multiple images, and dimensions to ensure a good fit for your space.

8. When will I receive my order?

Orders are processed Monday through Friday before 4:00 PM Eastern Time. It takes 1-2 business days to prepare your order, and shipping typically takes 2-3 business days.

9. Which delivery option should I choose?

Furnish Express offers free nationwide shipping with curbside delivery. Additional delivery services may be available for an extra fee - please contact us to discuss upgraded delivery options.

10. Can I get a specific delivery time?

The delivery team will contact you to arrange a delivery window. You will be notified before delivery.

11. How can I prepare for my delivery?

Follow these steps to ensure a smooth delivery:

Confirm your delivery address is correct
Provide any gate codes or special instructions
Be present during delivery to sign for the items
Have your ID ready for verification
Ensure the delivery area is clear and accessible

12. What if I miss my delivery?

13. Can I change my delivery method?

Yes, please call us to discuss upgrading your delivery service. Additional fees may apply.

14. What if I am not satisfied with the delivered item?

Returns are accepted within 30 days, provided the item is in its original condition and packaging. Please note:

A Return Merchandise Authorization (RMA) is required.
A restocking fee of 15% applies.
A return shipping cost estimated at $2.25 per pound will be deducted off your refund if:
You choose to have us pick up your return from your residence or delivered address.
You refuse delivery for any reason without consent.
You refuse an entire shipment because only a part of an item is damaged.
The delivery address you provided was invalid and the order could not be delivered.
You choose to cancel your order and it is past the cancellation timeframe.
If an item does not fit in your home and/or through your door.

Some exclusions apply, such as final sale items.

15. I received a damaged item, what now?

Report any damages within 24 hours. We may send a technician to repair the item or arrange a replacement, depending on the situation.

16. What if an item is missing from my order?

17. Can I pick up my purchase?

Yes, please contact us to explore pickup options.

18. Why do I need to provide extra information for my order?

If flagged as a high-risk order, we may require additional verification for your security. This may involve providing a screenshot of your ID and payment authorization.

19. How do I cancel my order?

Orders can be canceled within 24 hours without fees. After 24 hours, cancellation may incur a restocking fee. Contact us to proceed with cancellations.

20. How long does it take for refunds to process?

Refunds are typically processed within 3-5 business days after cancellation confirmation, but can take up to 10 business days in some cases. They will be issued to the original payment method.

21. What should I do if I receive the wrong item?

Report incorrect items within 24 hours of receipt. Please do not dispose of the item until you contact customer service.

22. How do I report an incorrect item?

Contact our customer service with your order number, a description of the incorrect item, and any relevant photos.

23. What happens if I don't report the incorrect item within 24 hours?

We cannot guarantee a refund or exchange for items not reported within the 24-hour timeframe.

24. What should I do with the incorrect item?

Hold onto the item until you receive further instructions from customer service. In some cases, we may request a return.

25. Can I get a refund if I dispose of the wrong item?

No, refunds cannot be processed if the incorrect item has been discarded without reporting it first.

26. Is it possible to exchange the incorrect item?

Yes, exchanges are available for incorrect items. Please contact customer service to arrange this.

Customer Support

Phone: (910) 476-5234
Email: usfurnishexpress@gmail.com
Physical Address: 225 Dunn Rd, Fayetteville, NC 28312

Payment & Security

Payment methods

Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.